We develop mobile applications and NFC smart cards that allow for simple and secure storage and distribution of digital assets. Tangem is chosen by users in 171 countries worldwide, and we're not stopping there. We've grown our user base by a factor of 9 and doubled our team, with plans to continue growing—expanding the functionality of existing products and launching new ones.
Tangem is a stable and well-funded startup experiencing rapid growth and development, supported by giants like SBI Holdings, Shima Capital, and others.
Right now, we are looking for a Customer Journey Expert/Product Owner who will take on the responsibility of fine-tuning the customer journey from the moment they land on the website to the point where they receive their wallet. We already have a development and design team in place. Content creators too. We need someone to take control of this entire block.
Responsibilities include:
- Formulating and testing product hypotheses aimed at increasing product purchase conversion, including conducting quantitative and qualitative research.
- Analyzing and improving the customer journey from the first touchpoint to the beginning of product use.
- Setting and monitoring the quality and deadlines of tasks performed by adjacent teams.
- Prioritizing needs, backlog management, development planning.
- Defining and achieving key metrics.
Requirements:
- Minimum 3 years of product management experience, understanding all stages of the product lifecycle, and deep knowledge of Agile methodologies.
- Ability to conduct market analysis, gather and interpret data, and make decisions based on facts.
- Experience in building Customer Journey Maps (CJM), defining Jobs to be Done (JTBD).
- Experience with analytical tools.
- Native Russian speaker (the team is Russian-speaking).
What we offer:
- Stability, development, participation in the future unicorn's growth;
- Remote work from anywhere in the world;
- Competitive salary in EURO/USDT;
- Vacation 20 working days per year;
- Birthday presents;
- Compensation for the purchase of necessary technical devices for the work;
- Paid sick leaves.